Phone Privacy Policy
Effective Date: 1/1/2025
Last Updated: 2/10/2025
At Elite Dental Specialists, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your information. This Phone Privacy Policy outlines how we handle phone-related data, including call tracking, messaging, and permissions associated with our services and software.
1. Information We Collect
We may collect and process the following phone-related information when you interact with our services:
- Call Logs & Recordings: If you use our call tracking or communication features, we may collect details such as call duration, timestamps, caller ID, and call recordings (where permitted by law and with user consent).
- SMS & Messaging Data: We may process messages sent through our platform, including recipient details, message content, and timestamps.
- Phone Permissions: When using our mobile application or integrated tools, we may request access to your device’s phone, contacts, microphone, and SMS functionality to enable communication features.
- Device Information: We may collect technical data such as device type, operating system, and app usage for security and troubleshooting purposes.
2. How We Use Your Information
We use phone-related data strictly for the following purposes:
- Communication: To send and receive calls, SMS messages, and other notifications related to our services.
- Call & Message Tracking: To monitor, analyze, and improve customer interactions and business performance.
- Compliance & Security: To detect fraud, ensure legal compliance, and maintain security standards.
- Service Enhancements: To personalize user experiences, provide support, and optimize our communication tools.
We do not sell or share your phone-related data with third parties for marketing purposes.
3. Phone Permissions & User Control
To provide certain features, our platform or mobile app may request permission to:
- Access Your Microphone: For voice calls and recordings (where applicable).
- Send and Receive SMS Messages: To facilitate business communication.
- Call Logs: To track and display call history within our system.
- Contacts Access: To help you easily manage contacts and streamline communication.
You can manage or revoke these permissions at any time in your device settings.
4. Third-Party Integrations & Compliance
Mobile data sharing with third parties is NOT permitted.
5. Data Retention & Security
- Call logs, messages, and recordings are retained only as long as necessary for business operations or as required by law.
- We implement security measures, including encryption, access controls, and monitoring, to safeguard your data.
6. Your Rights & Choices
You have the right to:
- Opt-out of SMS communications at any time by replying “STOP” to any message.
- Request deletion of call logs and recordings where applicable.
- Adjust permissions within your device settings.
For any privacy-related inquiries, please contact us at elitedentalspecialist@gmail.com.
7. Updates to This Policy
We may update this policy periodically to reflect changes in technology, regulations, or business practices. We encourage users to review this page regularly.
If you have any questions about our Phone Privacy Policy, please contact us at:
📧 Email: elitedentalspecialist@gmail.com
📞 Phone: (346) 302-8700
📍 Address: 14637 Memorial Dr Suite B, Houston, TX 77079